redrow customer service manager

Our catering waste is now segregated onsite and collected by Veolia, who transport it to a special anaerobic digestion plant in Widnes, where it is transformed into a useful resource – biogas. The Landfill Tax Regulations (1996) were introduced to encourage organisations to produce less waste, dispose of less waste, and recover value from the waste produced. The UK Customer Satisfaction Awards will take place on 5 March 2019 at Hilton on Park Lane, London.Â. [1] Social value presented for a typical 250 home Redrow development, present value over 25 years. “I’m very pleased to welcome Redrow into the membership as a Gold Leaf member, a category designed to represent those businesses aspiring to sustainability leadership. Leading UK housebuilder Redrow’s second annual research report, Building better apprenticeships: Delivering skills to drive UK productivity, has discovered that the perception of construction as an apprenticeship pathway has improved with a 14% increase (62%) of young people considering a job in the sector this year.  Following on from its first apprenticeship report in 2017, Redrow again canvassed 2,000 parents and 15-21 year olds and 167 of its own apprentices and benchmarked the findings against last year’s responses. Manjeeta’s work has resulted in improvements in the local scheme in Croydon, while her excellent work has been included on the Considerate Constructors best practice hub, as an inspirational example for other developments and builders.Manjeeta has been one of Redrow’s figureheads in efforts to attract more women into the housebuilding industry. Redrow continues to be steadfastly committed to sustainability and creating a better way for people to live. Staff also took part in bumblebee walks around the grounds of our head office at St David’s Park, Ewloe to learn more about Redrow’s partnership with the Bumblebee Conservation Trust (BBCT). Participants on the course will be able to learn while they earn and develop the skills necessary to rise through the ranks in the housebuilding sector.”, “We feel it is important to share best practice with other housebuilders and we hope that in the future that the degree programme can be opened up to construction industry workers from across the industry. Karen Jones, our Group HR Director, commented:  “It is fantastic to be offering new graduates a place on our scheme during this uncertain time. The most popular lot in the auction was a signed and framed Ronaldo Real Madrid shirt which sold for £1,050. “At Redrow, keeping our staff, contractors and visitors safe on our building sites is, and will continue to be, a top priority. By being made to feel welcome and facilitating social interaction people can start the process of social attachment.”, Creating Britain's New Communities Report. For those wishing to embrace the space of going up instead of out to get more for their money, the three-storey options include Kenilworth and York house types. This approach would equip individuals with applied skills rather than theoretical ones, benefitting both individual progression and the UK economy for the long-term.”, Leading UK housebuilder Redrow’s second annual research report, Building better apprenticeships: Delivering skills to drive UK productivity, has discovered that the perception of construction as an apprenticeship pathway has improved with a 14% increase (62%) of young people considering a job in the sector this year. Â. This year’s results were announced at the launch on 3rd December at an event which brought together developers and investors from across the sector. This is supported by a 10% increase in young people who said they had received high quality careers advice, information and guidance on a wide range of careers from their respective schools. She is aiming to inspire and instil confidence in other women who want to work in the industry. Millions of real salary data collected from government and companies - annual starting salaries, average salaries, payscale by company, job title, and city. Our homes are light and airy, with plenty of space for possessions and storage and areas that are designed to encourage interaction and forming connections. Our partnership with Redrow is of great value and will enable us to create more bee-friendly habitats in and around their developments and through their customers making their gardens bee-friendly.”, To commemorate the partnership, Redrow colleague Pauline Turnbull, Sales Director, has written a book for children, Redrow Green: Bumblebee Cottage, which includes information on the UK’s different bumblebee species and the plants that they feed on.  This was read to the schoolchildren by TV presenter Naomi Wilkinson at the educational event and will then be disseminated by Redrow colleagues across the country. Â. Daniel Cato is celebrating his second commendation in as many years for his work at Oldfield Park in Poulton-le-Fylde. Alex and Steve will be working closely with our regional land and planning teams and local authorities to drive forward these new land opportunities. Alex Sciarretta, Land Director, Harrow Estates South, comments: “I am looking forward to being part of the close collaboration between Harrow Estates and Redrow’s regional teams. Since our implementation in 2015, our customer satisfaction scores have significantly improved and it currently has one of the best Net Promoter Scores (NPS) of all our housebuilding peers. Redrow are committed to creating healthy places to live; and the Redrow 8 placemaking principles are founded on the concept that, charge points are used by electric-vehicle drivers on a daily basis. I was delighted to be able to collect the award on behalf of the Redrow team as our achievements are a total team effort.“This recognition is even more special given we recently completed our 100,000th home, which is something I never would’ve imagined achieving when I founded Redrow 44 years ago.” Described as the ‘Oscars’ of the housebuilding industry, and now in their 37th year, the awards were hosted by comedian Jack Whitehall, sports presenter Gabby Logan and former England Rugby captain Lawrence Dallaglio in front of more than 1,600 people at the Grosvenor House Hotel on Park Lane in London. This project was designed for longevity, with resources and information for customers, guided nature walks, landscaping and maintaining the site. Redrow diverted 97% of construction waste from landfill in 2020, - Project aligns with Redrow’s 2022 target to reduce construction waste intensity by 10%, - The findings will determine the future design of Redrow’s popular ‘Oxford’ house-type, whilst helping to reduce costs and carbon emissions, - Redrow research shows 64% of consumers favour buying from companies with a waste reduction strategy. Last year the figure stood at just 17%.Karen Jones, Group HR Director, Redrow, said: “This year’s results illustrate that apprenticeships and careers in construction are being viewed in a more positive light. Matt Cain is overseeing the construction of Redrow’s flagship scheme in North London, Colindale Gardens. Social value presented for a typical 250 home Redrow development, present value over 25 years. This is awarded to a homebuilder that has demonstrated initiatives that go far beyond the criteria used for the benchmark. When it comes to apprenticeships, 63% of young people this year asserted that someone at school had outlined how apprenticeships work and their associated benefits. The Wildlife Trusts will help deliver a series of internal workshops to educate and equip us with the necessary skills to enable them to put the nature strategy into practice.Â, The new partnership strengthens our existing work to improve biodiversity on its developments. It is overseen by an executive committee made up of Homes England and the UK Green Building Council.To download the full report, please visit https://nextgeneration-initiative.co.uk/. We’re really grateful to Redrow, TCL and everyone else in the community who’s helped. On his time at Redrow, he said: “I joined Redrow due to its excellent reputation for high-quality homes, and the emphasis they place on employee wellbeing. It also helps us to understand how we are performing against each of our placemaking principles. We look forward to welcoming our new graduates to Redrow in the New Year.”. James Tucker of Athelstan Primary, said: “We are very grateful for Redrow’s generosity and enthusiasm to organise the cycle event taking place at Athelstan. We review every survey in detail and it’s been great to see increasing customer comments highlighting the teamwork, flexibility and dedication of our people to deliver a Five Star customer experience.”, Stewart Baseley, executive chairman of the Home Builders Federation said: “Getting a positive endorsement from the people who buy and live in the homes they build has to be the number one priority for a successful home builder. Budding gardeners at Barton Seagrave Primary School in Northants will be able to grow their love for the outdoors in a dedicated space created with help from Redrow and its landscapers. Karen Jones, Group HR Director at Redrow and Trustee at the Construction Industry Training Board, comments: “The housebuilding sector has a real opportunity to innovate the way we develop and deliver skills training to ensure colleagues can fulfil their potential and progress in their careers. I work closely with the Site Managers and Coordinators in the office. Last year, we installed 312 electric-car charging points on our developments, an increase of 71% from the previous year. In 2018, more than 97% of waste was diverted from landfill, and we are striving to continuously improve this figure. Kim Pack said: “We wanted to create a new garden area where the children could do some gardening and enjoy being outside, as well as having somewhere quiet they could sit. Tom Roberts, Redrow’s group communications manager, said: “We’ve won numerous awards within the housebuilding and construction sector, including recognition for our sustainability and biodiversity from organisations like NextGeneration and Ciria’s BIG Biodiversity Challenge.  This is our first time entering the multi-sector Global Good Awards, however, and we are very pleased and proud to have secured a podium place.  We’re now keeping everything crossed for a Gold award when the final results are announced.”. Created in partnership with research consultancy Simetrica, our social value calculator’s assessment methods are consistent with the guidance advocated in HM Treasury’s Green Book on quantifying the social impact of its policies. commended us for building almost 6,000 homes in 2018, as well as reporting record revenues of £1.92bn and record pre-tax profits of £380m, an increase of 21% on 2017. I’d describe my role at Redrow as enjoyable, challenging and rewarding -, as you can see, it’s made up of a mixture of things, If you’d like to find out more about a career with us, or view our current vacancies, visit our website. Record low interest rates, a competitive mortgage market and government incentives such as Help-to-Buy have boosted demand. Organised as part of our activities for Volunteers’ Week 2016, the group transformed part of the garden, which grows fresh fruit and vegetables for the local community. Failure of our customer service could lead to relative under performance of our business. The two-year programme will be run by our HR director Karen Jones and Head of HR, Martin Gilpin, and each of the graduates will be mentored by our Managing Directors and heads of departments who will review their work and provide recommendations on their next role on the scheme. Planning obligations under Section 106 of the Town and Country Planning Act 1990 (commonly known as s106 agreements) are a mechanism which make a development proposal acceptable in planning terms. To find out more about our apprenticeships and graduate scheme visit: * Employment in the UK construction industry by gender 2020 | Statista, ** Women in the future of construction - Innovate UK (blog.gov.uk). These new additions have also contributed to achieving biodiversity. ** To provide specific examples; once the stamp duty holiday is over in October, first-time buyers will have full or partial relief on stamp duty up to £500,000 on residential properties, whereas the upper threshold for properties under the new mortgage guarantee scheme is £600,000. At the Goetre Uchaf Redrow Development in Bangor, North Wales, more than 3000 Cubic Metres of used topsoil was screened to generate a clean topsoil by-product; which was subsequently reused. This award builds on our success in 2018 where we won gold for the third year in a row in the NextGeneration Benchmark. The calculator found that living in a well-designed community of around 250 new homes where you feel welcomed and regularly speak to your neighbours can add just over £34 million worth of social value to a community. This means that students will be able to continue to combine working with Redrow with their studies.Â, Karen Jones, Group HR Director at Redrow and Trustee at the Construction Industry Training Board, comments: “The housebuilding sector has a real opportunity to innovate the way we develop and deliver skills training to ensure colleagues can fulfil their potential and progress in their careers. Timber is an important element of our construction process and we recognise the importance of utilising only timber from credible, certified legal and well managed sources. We recently invited schoolchildren across West London to create a 60 second audio commercial to explain to other young people how important energy saving measures are in the home and raise awareness of how new homes are built with energy efficiency in mind. There are currently around 30 live developments across Merseyside, Cheshire, Greater Manchester and Lancashire, between them offering premium quality homes from the Arts & Crafts inspired Heritage Collection and the Georgian inspired Regent Collection. Will Heath, Group Development Director at Redrow, comments: “At Redrow we are dedicated to providing our customers with a better way to live. As part of their Global Forest Trade Network initiative they have launched the Timber Scorecard which assess 128 companies and awards them with a score from zero trees (no apparent progress on sustainable timber and timber products) to three trees, (sourcing over 70% certified sustainable wood and have policies and control systems in place). Co-presented by Laura Suter, AJ Bell’s Personal Finance Analyst, and Daniel Coatsworth, editor of Shares Magazine, 'AJ Bell Money & Markets' is the easy … NW technical director Paul Sinclair was awarded the prize for ‘most impressive commute’ winning a Fair Trade hamper after cycling and using the train to travel 84 miles to the Ewloe office from Wigan and back, while Group sales and marketing director Dave Bexon cycled the 60 mile round trip to and from his home in Nantwich. Last year, we saw an additional 160 trainees recruited to roles across the company in trade, administration, technical and commercial roles. Loneliness is having a more profound effect than ever on quality of life and an increasing number of people live on their own in the UK; there are 1.1million more people living alone today than 20 years ago, according to ONS statistics. The new herbs will be appreciated by everyone and add to the wildlife habitat. Legacy issues were considered from the outset to maximise the health and wellbeing benefits of nature. It will be rolled out again to newer Green Team members each year. “We would encourage Government to consider permanently reducing the current stamp duty tax bands across all levels, including the higher bands”. It’s vital that we all do our bit to care for our local environment and this weekend has been a perfect example of what local communities can achieve when they work together.Â, “We would like to thank Redrow Homes for their support – The Great Taff Tidy 2017 would not have been possible without them.”, Second only to doctor’s surgeries – 98% of people say high-speed broadband is most important factor for social well-being in their community, - Community spirit is alive and well – 87% of people want to be part of a community, - However 25% of people are currently NOT living in a community and 9% of people do not know their next door neighbours’ name, - 81% of people do not think the government is doing enough to prioritise creating communities as part of its housebuilding plans, - Most important factor for community is a GP surgery, followed by high-speed broadband. “Historically stamp duty was not a significant contributor to Treasury coffers, but it became more onerous from the mid-1990s onwards, and a 10% and 12% band was introduced for higher value homes in 2014. On the contrary, 63% of the 1,730 prospective new homebuyers we surveyed indicated a desire to purchase a sustainable home and 38% actually said they intended to. Table 3. Redrow’s Source Assessed and Credibly Certified timber has also had an overall increase of 8.5% since 2007, and at present stands at 99.94%. The graduates that took part in the project were: Joshua Cinna, Amanda Hollins, Sam Davies, Alex Shine, Catherine Gower, Claire Holt, Anthony Iren, Noah Overton, Emily Smith, Rebecca Smith, Michael Stuttaford, Nora Waldendorf, Keiran Wood and Megan Woodburn. This includes the BRE Smartwaste Tool, which enables companies to measure, report on and manage waste generated on their construction sites, whether these waste materials are retained, reused on site, or sent for recycling and processing.