Fortunately, our host, Vegas Drop Top is rated an âAll-Star hostâ, which indicates the highest rated and experienced hosts available on Turo. Amazing service A++. But if it’s anything more serious, like a damage claim or legal questions, don’t hold you’re breath. However, you should inspect your car and take photos after every trip, just in case you need to file a claim. Reminder: Assets put money in your pocket, liabilities take money out. The owner was flexible. October 28, 2020. ⦠Or, if you have a spare car that you don’t use and it’s paid off. What are other hosts’ reviews of Turo saying on Reddit and Better Business Bureau (BBB)? | Entrepreneur360 personal finance. Turo didnât want to hear what I Had to say and is now saying I have to pay. I have had 5 trips on Turo and only gotten 3 trips where the owner gave me a review. The savings alone will keep us coming back to Turo for our car rentals. All cars have Florida's SunPass to make tolls easier and cheaper! Insights. No issues at all, the car drive like new, and great price. No problems dropping me off at the airport. [ Related Article: How To Make Money With Your Car ]. Is Turo really as good as it seems? They thoroughly walked me through the entire process, ensuring that I understood how to properly work the vehicle. Useful. Case#: CGC-18-563803. Analyze worst-case scenarios and make sure you have it covered if they ever happen. You wouldn’t need to rely on Turo stiffing you on a bill or using their damage claim appraisers, etc. Read 1 more review about Turo Only the latest review will count in the company's TrustScore Atari status ... My turo host Jeff was outstanding. Turo takes 15%-40% of each booking depending on the protection plan you choose. You should mention that when a person is selecting the insurance while booking the car. Then Turo can be a pretty valuable marketing tool to grow your car rental business as you wouldn’t need to rely on them for anything other than bookings. This is dishonest behavior from both the host and Turo, but ⦠Many hosts offer discounts for longer rentals. These are the direct specification pulled from Turoâs website: Be registered in any state except New York; Be no more than 12 years old (see below for exceptions for âspecialtyâ vehicles) Meet our insurance requirements; Have a fair market value of up to $150,000* Have fewer than 130,000 miles** (cars in exceptional condition can ⦠Yes and no. You can also list another car. They checked on me daily to make sure I was enjoying the vehicle as well as to ensure my safety. Yo this you can ask at drop off for them to plz leave a review. Onill's response. 1. Daniel was extremely nice and professional. $24/$28: $15: Turo Spiffy Car Wash + Basic Disinfection Service Time: 45 min - 1 hour Sparkle inside ⦠You can use the the IRS’ standard mileage rate to write-off 57.5¢ per business mile. Turo has a very user-friendly interface, both that makes it very easy to navigate the site for bookings, messages, editing listings, getting paid, etc. As mentioned, you can rent out your car to earn extra bucks with Turo and basically, the brand takes 10 to 35% commission out of it. So nice, so helpful. If you are looking to rent a car from Turo, and you're in the Big Island of Hawaii search for Ethan Piano’s cars. A review of my Turo experience Turo is a peer-to-peer car rental service that connects renters with car owners I used Turo to rent a BMW 135i convertible in Los Angeles Setting up the rental on Turo was easy, communicating with the car owner was painless If youâve found a Turo car to your liking, an important step before booking is checking the hostâs reviews and rating. Tips & tricks. This is not general information on renting out your car. Given them a bad review and rent from a well-reviewed host next time. We do however also include a list of benefits to renting out your car at the bottom of this article. Report Save. It was easy to use, my host, Tyler, was very responsive both at the time of reservation and as the trip approached. Now that we went over the pros and cons of renting your car out on the Turo platform – let’s look at the benefits of renting your car out in general. Simone W. March 8, 2021. second time renting with onill, itâs always a pleasure. November 16, 2020. Simple, Turo host and car were great, it was just an overall awesome experience and I will definitely only use Turo for car rentals from now on. As with anything, you’ll want to do your due diligence on all the companies and weigh the risks and rewards of each. Some car owners require a pickup and return location, typically in a public space, while others may deliver to a specific destination for an additional cost. I was contacted by an individual that rented my high end vehicle only to find out the renters account was hacked and my vehicle had been stolen. I’ve had the TURO app for years on my phone but I’ve never actually rented as I travel mainly non-revenue and don’t have the luxury of knowing when/where my trips will take me. Is renting your car out on Turo worth it as a host? A Guide for Turo Hosts Turo is like an AirBnb, but for cars. In comparison, Airbnb takes a 3% commission fee from hosts. Thank you Turo. Visit this website turo.com. This is just to give you ideas. Better yet we landed early and he picked me up early. Each ride includes a variety of added fees, including the Turo trip fee ($15 minimum), taxes and a daily fee of $30 or more for young drivers. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. However, Turo may not be the best option for all travelers — one-way trips aren’t available, and owners typically limit how many miles can be driven. With no one-way trips or unlimited mileage, however, Turo may not be suitable for all travelers. For car seats and other ⦠Turo Reviews 8,021 ⢠Excellent . Went thru a process of obtaining a police report and contacted audi to track the vehicle. We will using the app again soon! After you choose a car, you’ll communicate with the owner to determine the pickup method. This Turo review comes from Heather Loree and Joe Fier, an entrepreneurial super couple in San Diego, CA. The first host cancelled and Turo quickly made my funds available for another rental immediately. Thatâs a simple way to put it. The overall rating of the company is 2.4 and consumers are mostly dissatisfied. Turo states that drivers can save up to 35% on the cost of a rental vehicle with its services. Turo Go is a win-win for you and your ⦠Now that RelayRides has changed into Turo.com, they have changed their focus as well. When it comes down to sticking by their policies, they will always find a way to escape a bill. Everything happened fast & gracefully. Turo has reliable 24/7 phone support for common things, such as billing questions or late returns. When it comes to the pros and cons of Turo – this is right at the top of the list. I would be more willing to work within these trade-offs if the price differential was hugeâ¦but for everyday, regular cars, it seemed like you were only saving $5-10/day. All in all, after looking at both the pros and cons of Turo, it’s clear the risks outweigh the rewards. The company has two sides to its operations. And if you decide to pass on their protection plans altogether and provide your own, it’s 8.5%. The car was waiting for us when we landed and one of his associates meet us when we returned for our flight. Meaning the host is getting less and less. Would recommend Turo to all my friends and family. They were a great help during a crunch. If there were a sixth star I would give one. With Turo, you can participate in the world’s largest car-sharing network. ⦠View Entire Discussion (2 Comments) More posts from the turo community. Andres was our “host” and the experience was so smooth. entrepreneurship; starting a business; business operations; ALL SMALL BUSINESS life hacks 101. staying 2 steps ahead; mind of a millionaire; financial freedom; ALL LIFE HACKS Entrepreneurship Making Money Turo ⦠Report Save. Turo was first mentioned on PissedConsumer on Mar 04, 2016 and since then this brand received 377 reviews. I would say, based on the other negative reviews, the experience has much to do with the owner/renter relationship. My Audi S4 was stolen because of a major security breach. Definitely recommended to any Turo host. easy pick up & return great communication ⦠Not anymore. As long as you provide consistent quality and manage expectation with each guest, you will earn five-star Turo reviews. Den was the best host ever. So worst-case scenario, you can just cut your losses at not be left with paying for a car you don’t have anymore. Thanks for a great experience!! I discovered Turo through an ad on my PC when looking for a rental car for Spring Training in the Phoenix area. The host of the Grand Cherokee we were interested in was David, an All-Star Host with a perfect 5.0 star rating who typically responds in 13 minutes. Super clean low mileage car. âTuro does not release the details of our review process as doing so would compromise its effectiveness.â Which is understandable to a certain extent. 13 minutes. Many car manufacturers have connected car technology built in to the base model options â most cars released after 2015 have a remote locking/unlocking mechanism included. When we told him that Spring Training had been canceled while we were in the air, he was full of great ideas as to things to see and do in the area while we were there. 15 Is your personal insurance still valid if you’re renting it out commercially? Truly amazing. And with that said, I would say pass on Turo. We just returned home from a family vacation in the Chicago to Northwoods Wisconsin area and were very happy to work with Eric through Turo in Chicago. The car was equipped with all cleaning protocols to sanitize the car. Market trends and insider tips. Turo is the leader in this space – not because they are so exceptional – but because there is just no other peer-to-peer rental car company that has survived as long as them and really don’t have much competition right now. Airbnb takes a 3% commission fee from hosts. And it’s much riskier to rent your car than your home because you can lose that asset if someone, for example, totals your car in an accident. Useful. While booking the car with Turo, I purchase the standard protection. The car was clean. Review policy. That means you can write-off 57.5¢ for every business mile driven on your car, including when it’s being rented out on Turo. More selection would be great but that’s all dependent on availability by location. How To Make Money With Turo. Significantly more affordable than the local rental agencies’ rates on the weekend we traveled as well. Sounds like you got a pretty shitty host. A link has directed you to this review. Rental cars typically earn roughly 0.40-0.45¢ per mile (depending on how many allowable miles you give the renter + rental cost per day). Tip: You can estimate how much your car will earn through Turo’s Carculator based on the year, make, model of your car and city you’re renting from. 2020 holiday travel trends. I went back to the host, they refused to give me a refund and still blamed Turo, and provided evidence that Turo raised the floor prices. I called Turo, they said they have no control over the pricing (which is a lie). But my son and I planned a long weekend so we decided to give it a try. Writing and responding to reviews Hosting standards and tips Navigating the Host Hub Exclusivity policy See all 9 articles Canceling trips. Be the first one to find this review helpful. There are lots of grey areas when renting out your personal car commercially because it’s still a fairly new industry. Please see my excellent reviews in over 750 completed trips! Like all trips that you host on Turo, your Turo Go trips will be covered by the protection package of your choice. Also, your vehicle should meet a few prerequisites, such as: The car should not be over 12 years old; The car should be 130,000 miles or less; The car should have a clean title; ⦠They also have really nice cars and very affordable and the hosts are so nice as well. Amazing guest, 5 stars!!! Its location on this page may change next time you visit. Our Turo ride, 2011 Jeep Grand Cherokee. Great experience. I have complained to Turo again and they have done nothing. Mrs Kimberly and Christian welcomed me with open arms as if I were family. Look into getting gap insurance and confirm it covers you with renting it out commercially. Car owners who list their vehicles on the site can set restrictions on mileage and the driver’s minimum age. Turo is a popular car-sharing marketplace in Canada and the United States. Share. Exclusive Turo Host Menu Wash & Detail + Disinfect Retail Price Sedan/SUV Turo Price as low as; Turo Quick Clean + Basic Disinfection Service Time: 30 min Turn your vehicle around in a snap with a hand car wash + spot vacuum & hard surface disinfectant wipe down. ConsumerAffairs is not a government agency. This host is very friendly and professional. It was a smooth exchange from before my trip and until the return I had NO ISSUES! Unsubscribe at any time. I have used Turo in the past a few years ago and feel the price of cars is up. ð´ð¹âï¸ âðð¬ðð ðºðð´ See all my cars at Turotampa.com Look us up on Instagram or Facebook... Turo Tampa. Check with your car manufacturer to see if you can leverage this feature, and if so, be sure to use the RF ⦠Im extremely disappointed and I will not leave this matter alone, I am a victim of theft and anyone using turo can be a victim of identity theft. 9. Of course this will vary depending on how often it’s available, rental price, etc. Tips & tricks. Great idea and good way to either rent the car of your dreams or test drive what you want before you buy it yourself. Side note: They also outsource all of there phone support, which isn’t a bad thing – but when you have to explain whats going on, over and over again, it can get frustrating. Reply. Something many of the hosts, including myself, have learned first-hand is, Turo is not your partner – no matter how much they say you are. Heather spends her days running her virtual event planning company, Events with Care. When I was driving the car, a small stone hit the windshield and gave a big crack. ", "Anything else but Turo". Compare Airbnb, which is the same peer-to-peer rental concept as Turo. Completely missing the point that millions of users are signed up and must provide their personal info, bank and credit info. In this case, you would not be solely relying on them and their business, they would just be driving more customers to your pre-existing business and building on what you already have going on outside of Turo. Turo offers flexible and customizable travel through its car-sharing platform. The host said this was Turo's fault. The car was great to drive in and extremely clean. How thorough are their background checks and what are their driver acceptance criteria? Vehiclesshows all your listings in one place. Stay in the know. Im a host. From the timeliness of pick up to the smooth return, the trip was exceptional. Note: you could only do this for the first 4 vehicles, the 5th must be the Actual Expense Method. I was worried about using Turo. For more information about reviews on ConsumerAffairs.com please visit our Every trip! Reply. They have been creating, growing and selling businesses for the last decade side by side. Turo lets you search through multiple options, including the size of vehicle, model and travel dates, to find a vehicle that fits your preferences and travel schedule. You’ll need to open a claims “ticket” and then need to wait for their response through email only – with long turnaround times. According to Turos’ website, the typical host makes roughly $706/month listing their car on Turo. Below, we take a look at the pros and cons that are unique to the Turo platform specifically. Hosts and renters beware - Turo platform is not safe. Would recommend renting from Ethan if you visit Kailua Kona Hawaii. I was defrauded and scammed. Onill's response . ⦠Yes you can see and read them if and only if they leave a review. level 2. So helpful and accommodating in every aspect from the time I texted him that we had arrived, until he dropped us off at the departure gate. As mentioned above, if you’re trying to get Turo on the phone for minuscule things, like a late return or pick up, they have reliable 24/7 phone support. 651+ Turo Reviews and Complaints | Is Turo Legit or Sketchy? Itâs hard times right now and some people will go to the lowest point to get a couple extra bucks even if they have to lie and steal from customers. Extras, like pet fees or detailing, cost anywhere between $1 and $999. Our content is intended to be used for general information purposes only. Copyright © 2021 Consumers Unified LLC. Thanks!!! Chat feature is a lifesaver given many times rentals may not end on time. What is turo without cars? Hackers can at any point obtain personal information and turo dont seem to care about their hosts. Review guidelines. Turo insurance plans are different in Canada and other countries. Turo Host Review: Pros and Cons - Is Turo Worth It? In 2016, Turo Premium plan they took 35%, now they take 40% for the same plan. Turo also offers additional insurance through its app. The Turo app connects drivers to the type of car they prefer from its selection of more than 800 makes and models and lets users add extra features like car seats. On top of the Polaris Slingshot being a really cool 3-wheeled ⦠Visit Turo’s website to see all of its available options. This Turo review shows how to make money renting out your car, insurance coverage and more. Coolers, stroller, and beach chairs are available upon request see extras. If your car is well priced and has open availability, you can expect your vehicle to get booked up often. Guys, security breach. 6 days ago. There are only a few other peer-to-peer car rental companies and not all of them check off the boxes to making it safe or worth it. Turo, Inc. On January 24, 2018, a complaint was filed against Turo Inc., (Turo) by the San Francisco City Attorneyâs office. However, when the car host canceled on you, you can get a full refund. Made my first time using the app a breeze. But if it’s anything more serious such as a damage claim, there is no phone support for this, and talk about it more in the cons section. I had a wonderful experience with customer service. Turo ranks 25 of 369 in Rentals category. Turo offers a wide variety of flexibility and customization to drivers who need to rent a vehicle. investing; taxes; credit cards & loans; ALL PERSONAL FINANCE small business. But I do like the ease of renting through Turo and there's no hidden fees like with some car rental companies. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. When I needed assistance, they were there immediately. Not only was the experience amazing but the host was even better. First time using Turo Onill made it a great experience! They response quickly and professionally. My turo host Jeff was outstanding. Jesse R. March 9, 2021. You've already flagged this Gianni Ford 1 review. Over the years, Turos’ fee structure has progressively increased into larger and larger splits favoring Turo. 4.88 (203 reviews) Marcus R. March 9, 2021. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. It's kind of a hidden charge and I felt like being cheated. Turo.com was originally RelayRides, a ride sharing company whose goal was simply to give car owners interested in making extra money a to rent their car locally to others who didnât have cars or who were interested in renting cars for various tasks. As of January 1, 2020, the IRS’ standard mileage rate is 57.5¢ per mile driven for business use. He was on Time. Based on all the input weâve read from first-hand customer experiences, we believe thereâs a good chance youâll have a positive experience with Share. My record speaks for itself! Would be nice to accrue points of some sort towards another booking which would nudge folks to rent more often. Unless you’re providing your own commercial insurance and have a fleet of vehicles you already rent out off of Turo. Reminder: Turo takes 15%-40% of each booking depending on the protection plan you choose. FAQ. Turo recovery associate has informed me that their platform was hacked and not to worry as long as I follow their recovery and claims process im covered by their million dollar insurance policy. Posted by 4 days ago. Enjoy reading our tips and recommendations. Here is the full list of pros and cons of what hosts experienced using Turo. Most Turo reviews leave out all these possibilities, instead focusing on only what the ideal scenario looks like. It was a very nice experience for my friends and I. I will most likely use Turo in every state. Other peer-to-peer car rental companies you can check out: Here is a list of things you should look into before renting your car out: [ Related Article: What you need to know before renting out your car ]. December 22, 2020. It was a great experience easy and ⦠Consult with your tax accountant or whomever prepares your taxes before doing anything. Some of the cars definitely are not worth what they're priced at. Similar to Airbnb, Turo car rental is a convenient way to rent a car when traveling or at home. Although there are some hosts that are not nice because they ask what nationality you're from and if you tell them that you're from this place they will say, "Sorry we rented the car," so yeah maybe Turo needs to let the hosts know not to be racist when renting out their cars to individuals that are wanting to rent cars. If hosts dont post their vehicles for rent. I recommend everyone to book Mrs Kimberly if you want to feel like family and have an amazing experience with a foreign vehicle. Thank you Turo, I truly appreciate this service you offer and all the accommodations it comes with! Reply. Not 15, not 12. Just like airbnbing your home, renting out your car is a great way of turning your personal car into income. Im shocked that I was fed lies for 6 weeks thinking im covered under their million dollar policy. The company advertises that it has prices that are 35% less than traditional companies and options for drivers under the age of 25. Every one of his suggestions proved to be a top notch hit! I would recommend Jeff to anyone. Recent recommendations regarding this business are as follows: "Hitchhike", "Stay away! Manufacturer remote unlocking technology. And this is where it gets really risky because you will not see this side of them until it’s time for them to step up – and by that time it’s already too late. Turo is really good and convenient. When I was trying to file a claim with Turo I then found out Turo will cost some kind of 'processing fee'. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Based on 455 ratings submitted in the last year With Turo, you can participate in the worldâs largest car-sharing network. Good 24/7 Phone Support (For Little Things), Bad Customer Service (For Serious Things), What you need to know before renting out your car. Completely disregarding the fact that their platform was hacked, that they has been a major security breach. I might stop using the rental car corporate businesses! Review the community guidelines and nondiscrimination policy for the full vision. Cars.comâs Editorial department is your source for automotive news and reviews. The pay-park should definitely be covered by them, as should any regular-use dirtying. Even checked out good with the owner, left him a 5 star review & then I get a call from Turo saying heâs making a insurance claim on lord knows what!? My experience with driving the Tesla was AMAZING, to say the least. 1. After researching it, I decided to give it a try. Host guide: Winterizing your car in Canada. Rating based on 102,702 reviews. I rent fairly frequently given travel but when it’s for a special occasion I usually turn to Turo given the selection of vehicles in my area as well as the ease in booking. Turo is always my go to because its easy, efficient, and quick! It’s just too risky. All Rights Reserved. It includes: 1. listing status 2. number of trips 3. average star rating 4. date of last trip From here you can edit or view each listing. Keep up with the Turo blog for market data, host stories, product and press announcements, and more. It's very easy to book a car and communicate with the owner through the app. If all the TURO rentals are as easy as ours was, we will be using the service more often. Like most peer-to-peer services, the carâs âhostâ is also listed with a name, picture and rating. Their new approach to local car renting is to promote their selection of vehicles to travelers who are interested in not getting the same old boring stock sedan from a traditiona⦠Review your eligibility for Turo Go, and see how to host effectively using Turo Go. Reviews from guests ⢠228 trips. The start of your Turo Journey: Good Habits If you are a new Turo host, use this article to make sure you set up your processes correctly in the first place and donât get caught up in bad habits. Be carful who you rent from! Communicated well and was very polite. I have earned All-Star Host, Power Host, and Hero Host. Turo has a few guidelines that all host vehicles must adhere to. Turo was an amazing experience for me. This is price gouging, it should be illegal. Turo takes anywhere from 15%-40% depending on the protection plan you choose. turo.com. Note: Turo is the leader in this space – not because they are so exceptional – but because there is simply not enough competitors in this space. Turo is a car-sharing network that offers customers access to rental cars from local hosts. Reviewing the car details and the host reviews on Turo.com is a necessary way to ensure you know what youâre getting into, and donât face a Breakdown of your own like Ford did, from One Mile at a Time. How do I know I can trust these reviews about Turo? I was very happy with my rental and the host. See business transparency Write a review Write a review Reviews 8,021 Write a review. The app has grown quite a bit since the beginning and now everything is seamless along with additional extras to make your life easier in the end. Are they the Airbnb of car rentals? Write a review. Turo is very popular and if you live in or near a major city or airport – you’re in luck.