Each day that you make one or more journeys, a travelcard will be used and, provided you touch-in to start each journey and stay within the zones you’ve chosen, all your journeys will be covered. This type of platform allows Clipper to be combined with the smart cards offered by other low-income programs, such as food stamps and Medicaid. Balance protection Online accounts Card cancellation, When value is available Online orders Different types of value, How RTC cards work Accessible information Using Clipper equipment, Proof of eligibility Eligibility change Balance transfers, Protecting your privacy Information retention. When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your card. smart card account. If your card is registered, contact us so we can block your card from further use. For a list of all locations and services, including where to apply for a Youth or Senior Clipper card, visit Sales and Service Locations. Clipper cards allow you to store multiple passes and cash fare on one easy-to-use card. Each Clipper will include 10 identical Metrolink adult 1-day travelcards. Check Clipper News for holiday or modified hours. Select “Monthly Parking” 2. This process may take up to 5 days if you are tagging only on a bus or light-rail vehicle. Key Clipper information translated to Spanish. It works like any other Clipper card. Key Clipper information translated to Chinese. You will see your balance (or pass expiration date) on the display. At your request, we can mail you a new card with your balance restored, typically within 2 business days. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Autoload purchases. Why isn’t it on my Clipper card? If you purchase value for your Clipper card online or over the phone, it won’t be available immediately. It’s not the first day that you activate a travelcard, which may be later. Where to Purchase and Load Value on an Adult Clipper Card At any Ticket Vending Machine (TVM) on all light rail platforms. You can choose anytime or off-peak travelcards, for any combination of zones. The Google Privacy Policy and Terms of Service apply. Contact your program’s administrator for instructions on replacing a card. This means we couldn’t process your payment for automatic reloading. Update your spam filter by adding custserv@clippercard.com to your list of approved email addresses. To check your Clipper card balance, simply check the card reader when you tag in. Even if you plan to use a credit card that is already associated with your account, you need to re-enter your card’s security code. To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. Cash value works on all transit services, whether you ride transit every day or once in a while. If it’s been more than 6 months, you’ll need to call us at 877.878.8883 or TDD/TTY 711 or 800.735.2929 for help. If your credit/debit card or bank account is declined: You will not be able to make other changes to your Autoload settings until we are able to successfully charge your payment source and remove the block. You can buy online for your get me there smart card and won't need to use ticket machines on stops. The clipper card is just a way to Store money or tickets from both MUNI and BART. Registered cardholders can report lost, stolen or damaged cards and request replacements. Having travelcards left on your Clipper does not mean you have a valid ticket. If you choose to provide bank account information, it may take up to 10 business days for Clipper to collect payment. Please note: If you don't touch-in with your travelcard before boarding a tram and you are asked to produce a ticket for inspection, you will be given a standard fare notice. Log in to your account to add a Backup Payment method. For the latest list, click here. Only one travelcard will be used for each day you travel. So if your primary funding source is declined, your order will be charged to your backup card. Paying with Clipper. The Metropolitan Transportation Commission, as a public agency responsible for Clipper®, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. The Clipper Customer Service Centers at Embarcadero BART/Muni Metro station, AC Transit, and the Bay Crossings store are open with limited hours. For faster replacement, you also can pick up your replacement card at a Clipper Customer Service Center. Clipper ® is a reloadable fare payment card that can be used to store a SamTrans Monthly Pass and cash. If you do not receive your transit benefit value by the first day of the benefit month, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). High-value Discount (HVD) For single rides, adult Clipper cards get a 6.25% discount on cash value rides by buying $48 worth of value for $45 or $64 worth of value for $60. This is separate from confirmation of payment. Instead of fishing around for notes and change or standing in line at ticket machines, this prepaid public transport card gives you tap-and-go convenience. You can also check your balance when you add value to your card in person, by calling customer service on 877.878.8883 or by logging into your Clipper account online . What Clipper services are available during the COVID-19 outbreak? Account Management. Check that you’re not trying to travel with an off-peak travelcard before 9.30am on a weekday. 31-day passes are only available on the Clipper card. Once you receive the email confirming successful payment, allow at least 1 day for your card to be unblocked. I have loaded a lot of money on a clipper card through the website months ago. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. This page includes how to tag, card issues, and visitor info. If your Clipper card has been misplaced, please call your school and speak to the STPP administrator to request a replacement card. To report it lost or stolen: For a $5 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. What should I do if my card is lost or stolen? We will send an email to confirm that you have updated information in your account. Log in to your account with the email address we have on file and provide an updated email address. Clipper cards can be purchased at www.clippercard.com, one of Clipper's ® retailers such as Walgreens or at the Caltrain office in San Carlos. You can also ask a transit agency ticket office or Clipper Customer Service Center to tag your card. This page includes debit cards and refunds. To provide payment, log in to your Clipper account and edit your Primary Payment method. If you travel on Metrolink 3 or 4 days a week, or always in the off-peak, our new Clipper could be better value than a 7-day travelcard. It is accepted on all Bay Area public transit, including all Muni vehicles, BART, AC Transit, Caltrain, SamTrans, VTA, Golden Gate Transit and Ferry, San Francisco Bay Ferry and 14 other Bay Area transit services. AC Transit accepts the following on a Clipper card: Cash value: For single rides. This page includes Using Clipper on specific agencies. Clipper ® card also is accepted on various transit agencies in the San Francisco Bay Area. Transit Agency Tips. Travelshops may have different opening times. After we collect payment, we will send you an email confirming this. Video: How to buy a Clipper card from a VTA Ticket Vending Machine At ClipperCard.com At a local Walgreens and other participating Clipper retailers At work through your employee transit benefit program. The Clipper call center is open Monday through Friday, 8 a.m. to 5 p.m. You may experience longer than normal wait times. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. HVD applies only to BART rides. Log in to your
You can buy a second Clipper or another type of travelcard, with a start date before your current Clipper expires, but they should all be anytime tickets or all off-peak tickets, and not a combination. My transit benefit program told me they sent you the money. All WestCAT passes are currently available on Clipper, with the exception of student passes. Clipper Card or credit card for use across multiple transit providers. Riders age 5-18 or 65 and over can apply for a Youth or Senior Clipper card. Please note that The Hub is permanently closed. If you had cash value on your Clipper card, you may call Clipper Customer Service to transfer the value to your new card for a $5 fee. You can use our automated phone service 24/7 to check balances and pass expiration dates. If you are not eligible to receive a Clipper card from Stanford Medicine, you can request or pick up a card from Clipper card directly. LOAD PASSES OR CASH TAP-AND-RIDE ALL BAY AREA TRANSIT LINK PRE-TAX BENEFITS You can reload your Clipper card with cash value, passes or both. For the latest list, click here. When you first set up automatic reloading, the process is not complete until we confirm your payment source is valid and you tag your card to a card reader or fare gate to activate automatic loading. My wife tried to the use the card lately since ac just started charging but they told her it didn’t no have enough. The 4 weeks starts from the day you buy your Clipper in a TfGM Travelshop or the start date you choose when you buy online at getmethere.com. You need to make sure you touch-in before you start each journey, so the inspector can see your active travelcard. Loading Value. The Metropolitan Transportation Commission, as a public agency responsible for Clipper®, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. This is a Manchester bus service Clipper Card from 1991, which was launched in December 1979 by Greater Manchester Transport. Or get help resolving other issues with your account. The price for each Clipper will be the total for nine travelcards, so you get one free. Many transit services offer money-saving passes good for a month or 31 days. Your value normally will be available by the first day of the benefit month, but you have to tag your card to a card reader to pick up the value and update your card balance. Ferry Building San Francisco Monday-Friday, 9 a.m.-12 p.m. and 1 p.m.-5 p.m. Saturday, 9 a.m.-1 p.m. and 1:30 p.m.-4 p.m. 1600 Franklin Street Oakland Monday-Friday, 8 a.m.-5 p.m. 3331 North First St. San Jose Temporarily closed. Report a lost, stolen, damaged or defective card and discuss replacement options. Choose to stay logged in or to log out. Once you do that, it will show up in your account. There ease of use, convenience and offer of… A Clipper card makes it much easier to get around on the city's trains, trams and cable cars. We will automatically send a declined payment notice to the email address in your Clipper account. If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. There's a US$3 payment for the card itself, on top of which you can load as much credit as you'd like. Clipper on Caltrain FAQ Basics: Getting the Card, Adding Passes and Cash. Muni pass can be added to the clipper card. Here’s how long you’ll need to wait to pick it up: If you need to use your value right away, reload your card in person at a retailer, staffed location or self-serve machine, and you’ll be able to use it immediately. Clipper Card Clipper is an all-in-one transit card that keeps track of any passes and cash value that you load onto it, while applying all applicable fares, discounts and transfer rules. Riders under age 65 with qualifying disabilities can apply for a Regional Transportation Connection (RTC) Clipper card. Ticket Vending Machines accept cash, debit or credit cards. Tag your card every time you board. questions, log in to your account. Clipper card pending passes cash value by Brodie1985 in AskSF [–] Brodie1985 [ S ] 0 points 1 point 2 points 1 month ago (0 children) Good to know I can go that route.