Called again & even with the order # given it could not be found. Every one of the 4 I have now ordered fitted perfectly and where very easy to install. Color and material are not what I ordered but I cannot reach anyone to resolve. We’re in this together! May have to get my credit card company involved to resolve this. No response. I wish this wasn't your experience and I'm happy to help. Can you please send me an email at socialcare@blinds.com with your order information? I am truly sorry for the poor experience we have provided due to these delivery and sizing issues on your order. I understand the frustration here and I would love to see how I can help further. I am truly sorry for the poor experience this warranty concern has caused. No call back and when I call they just don't answer the phone or pass me around to more hold time. ... Have used them a few times now for blinds and each time have been very pleased with the quality at such a reasonable price. Very poor packaging. delivery thu 05/07,2015 - wed 05/13,2015 The first issue is you must leave your number and they call you back. Hi William, I'm so sorry you've had this experience! -- Robin U, Blinds.com Social Care Team. Yep I'm biting off a little at a time. -- Lauren- A, Blinds.com Social Care Team. Then looked all disheveled, slats uneven, with gaps. I am! We ordered blinds for the entire house. From gladly taking your order on a wing and a prayer (read greed) we’ll send you a new one at no cost. I called Customer service & was not given a choice of a replacement, but offered a replacement part. Contacted customer service no resolution after over 1 year. Please let me know if you have any questions - I'm happy to help! I definitely want to help and would love to be your main point of contact. Received yesterday in the mail. Hi Patricia, I'm sorry you're having this experience and haven't been able to reach our team. We responded to your previous reviews and look forward to getting this resolved for you! Hi Melody, I'm so sorry it's taking longer than expected to arrive and its been difficult to get an update! Once I have received your email, I'll be happy to look into this for you right away! And I can't get in touch with anyone to. Products used:Ordered a bedroom blackout blind, Hello Steven, Thank you for your review! -- Blinds.com Social Care Team, Ordered my blind on May 9th. exclusive Guaranteed To Fit promise. I can certainly understand how concerning this must be, and I would like to help. I don't know how this company receives positive rankings by agencies. When contact is made, agent hangs up before any resolution is made. Easy setup and take-down makes working with RHINO Blinds a breeze. Mike Vitale, I ordered 2 cellular shades for my bedroom in January. -- Robin U., Blinds.com Social Care Team. We are into the 2nd week of March and still no 2nd shade. I really would like to help, could you please send me an email at socialcare@blinds.com with your order information for this damaged blind? I go and look to see if I have any e-mails from them... yes just one stating that my blinds are being made... it's June 22 and I yet to receive my blinds. It's now june 17. Available with traditional or contemporary valances to suit your home’s style. Need fitting instructions for your new blinds or curtains? I'm happy to help and please send me a message at SocialCare@blinds.com with your order information. Gain trust and grow your business with customer reviews. Finally got a human to talk to after hours of waiting who said they can't send samples and suggested I leave a message with customer service then nothing. I look forward to hearing from you! I'm so sorry to hear you had such a frustrating experience due to this late order. I'd be happy to get those parts sent out right away and can assist with this, could you send us an email at socialcare@blinds.com with your order information, please? I was very satisfied a year ago and this year I put up 2 more. Hello Dina, Oh no! I am so sorry to hear that you have not been able to connect with Customer Service, and for the issues you are experiencing with your order. Once received I can look into this right away. -- Blinds.com Social Care Team. I'm glad to see our customer service team provided details on our 30-day Satisfaction Guarantee on 7/22. I ordered 3 blinds. Blinds.com ranks 5th among Blinds sites. Have questions? The walls pop up with a durable rod and hub system, and replacement parts … The packaging was good and all the parts were there. Thank you for taking the time to review your recent order with us. Call us on local rate 0370 218 7042 ... read our customer reviews around the site and on Trustpilot . Not sure what I can do at this point. We pride ourselves in offering you the best window curtains and blinds in Singapore at affordable prices. We are at a complete loss and would like to see if any one else has been able to have their monies returned. Thank you. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. Finally the person I spoke with found my original order of several blinds and identified the kitchen blind. Call us at 877-865-9871 and we'll help you out! - Blinds.com Social Care Team. - Lauren- A, Blinds.com Social Care Team. I'm going to Home Depot next time least I know what I'm getting there. 1shade arrived 2/23 and the other is still out there somewhere. Get complete peace of mind with Home Depot’s Ordered two faux wood blinds for the two small garage windows. Hi Steve! Arrived nicely packed, complete with requisite hardware and instructions. Problems still not resolved after weeks of trying. With our clever collections of outdoor window and patio blinds, you can find the perfect solution much easier than you'd think. tracking label created 05/10 but not shipped as of 05/13, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. 1shade arrived 2/23 and the other is still out there somewhere. Classic, sumptuous, yet effortless, it's obvious why curtains continue to be one of the most popular types of window furnishing. Why does blinds.com post estimate delivery and give a tracking number when the blinds come from turkey and the tracking number can not be used on fed ex in the usa? I have called, emailed and attempted to live chat. - Lauren A, Blinds.com Social Care Team. Cannot contact CS via email at all. Vertical blinds have superior light control and can adjust throughout the day as the sunlight changes in angle and intensity.
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